Benefit 2: Feel Better Fast

THE DETAIL

• Feel Better Fast is a digital voucher service for the treatment and
  management of many minor health conditions.
• The programme utilises pharmacy-based healthcare professionals to provide accessible treatment options.
• The service is based on the Standard Treatment Guidelines (STG) and the Essential Medicine List (EML), which ties the ailment to an evidence-based medicine choice.

Examples: During the colds & flu season you have access to:

• Cold and flu medicines for symptomatic relief
• Flu Vaccination Service (preventative measure)
• Vitamin Kit (immunity support)

 You can also make use of the service for routine health checks for:

• Blood pressure • Glucose • Cholesterol • Smoking status • Weight •

THE BENEFIT

Two free visits per annum and the associated medicine prescribed to treat the ailment.

THE PROCESS

• You call the Jam Club contact centre (0861 289 686).
• You are directed to your nearest network pharmacy.
• You receive an SMS voucher, associated with your ID number via your cellphone.
• You present this voucher to the nurse or pharmacist.
• The nurse or pharmacist will screen your symptoms.
• You are then presented with your medication.

Benefit 3: Mobile Device Screen Replacement

THE DETAIL

• You enjoy access to a screen repair or screen replacement service for your cell phone.
• The service is offered through a national panel of reputable smart device repairers.

THE BENEFIT

You can redeem 2 repairs per annum to a maximum value of R1,500 per incident

T&C

*Members must be active for at least three (3) months as a Jam Club member before they can use the service for the first time.
*Any cost above the maximum value for screen repair must be paid in by the employee.
*The total value of the 2 incidents cannot be combined for a single repair. Each incident is limited to a screen repair or replacement to a maximum of R1500.
*Screen repair benefits expire at the end of a 12-month period if unredeemed.
*In the event that you obtain a loan phone from the repairer, such arrangements do not form part of the screen replacement service and the arrangement is made directly between yourself and the repairer.
*Collection and delivery of the cell phone will be for your account.
*If there is no service provider within a reasonable distance from your location we will arrange shipping, however the shipping cost is paid by yourself. Turnaround time is then adjusted based on shipping times.
*You also have the option to select your own service provider. In this instance we will make contact with the provider and arrange payment.
*On receipt, the service provider will assess the unit and provide a damage report. Once approval is provided, the service provider will proceed with the repair.
*Where you deliver the phone to the repairer, the screen will be assessed within 24 hours. You will be notified of the repair timelines which are subject to the availability of parts. Once the phone has been repaired, you will then be advised that the phone is ready for collection. While an average repair takes approximately 24-36 hours, you are updated and notified if there are any delays. Timelines may be adjusted if a courier service is required.
*This service is available between 9:00 and 16:00 on weekdays.

THE PROCESS

You dial the dedicated contact centre number (0861 289 686), and an appointment will be made with a service provider as near as possible to where you live or work.

You are required to arrange collection at your convenience and own cost.

The replacement will be completed within 24-36 hours and you will be notified when the device is ready for collection or when it will be delivered to you.

If necessary, the contact centre can also assist with the collection and delivery arrangements of the device on your behalf.

Benefit 4: Legal Assistance

THE DETAIL

Professional, in-house, qualified legal advisors provide advice 24/7 to you on any legal matter ranging from debt and divorce to property and domestic violence.

You also have access to standard legal documents such as:

• Small Claims Court Kit
• Letter of Demand
• General Power of Attorney
• Residential Lease Agreement
• Non-Disclosure Agreement
• Acknowledgement of Debt
• Domestic Workers Employment
• Contract
• Cohabitation Agreement
• Will

THE BENEFIT

Unlimited telephonic legal advice.

Where appropriate, and on the recommendation of the legal advisor, a 30 minute face-to-face with a lawyer per incident will be covered.

THE PROCESS

• You call the dedicated contact centre number (0861 289 686).
• Telephonic assistance is provided by a qualified in-house attorney.
• In addition to telephonic advice, you also have access to a range of standard legal documents.
• The document is shared with you to complete and can then be returned to the attorney for review.
• The attorney may recommend changes and provide you with assistance in updating the document.

Benefit 8: Cashback Rewards

THE DETAIL

The Cashback Reward offering allows you to earn cash back on anywhere from 160-180 products when you buy them at any store that can provide a till slip. It is as easy as snapping a photo of your till slip, and uploading it onto the mobi-site.

The Cashback funds will be transferred to your e-wallet within 2-4 days. You can then either transfer these funds to your own bank account (transactions are processed every Friday morning) or withdraw the cash from any Standard Bank ATM.

The Cashback Reward system will be available to you at any outlet which stocks the 160-180 product range subject to cashback including PnP, Checkers, Woolworths, Spar, Clicks, Dischem, etc.

CUSTOMER JOURNEY

HOW TO SIGN UP

FINDING AND BOOKING OFFERS

SNAPPING YOUR TILL SLIP

GETTING CASH BACK

THE BENEFIT

You receieve cashback on a wide selection of products once a photo of a till slip, displaying the purchase of one of these items, is uploaded to the mobi-site.

THE PROCESS

• On registration you are sent a welcome SMS which contains a link to the cashback reward platform.
• You log in using your mobile number and create a password.
• Available deals are reviewed and selected. The difference with Cashback Rewards is that you purchase your items in-store, snap and upload the till slip and the discounts earned on items purchased are accrued to a wallet.
• The funds can then either be transferred to your own bank account or drawn at any Standard Bank ATM.

Benefit 7: Tickets To Sporting Events

THE DETAIL

The Premier Soccer League (PSL) is a national sports association
responsible for administering the two professional football divisions in South Africa: the DSTV Premiership and the GladAfrica Championship.

The Currie Cup tournament is South Africa’s premier purely domestic rugby union competition, played each winter and spring, featuring teams representing either entire provinces or substantial regions within provinces.

THE BENEFIT

Four (4) sporting tickets per year to be used according to your preference – i.e., one or more tickets to be used on a single match or four tickets to be used on four separate events per annum.

THE PROCESS

When booking a PSL or Currie Cup ticket you will call our contact centre number (0861 289 686). The agent will liaise with you to obtain the details for the match that you wish to attend. If tickets are available, the tickets will be purchased and a booking confirmation will be sent to you via email or you may collect them from a Money Market counter.

*Tickets are subject to availability and should be booked well in advance to avoid disappointment.
*Ticket selection is made at the discretion of the booking agent.

We really want YOU to become a member of the Jam Club.

There is simply no similar offering available in South Africa.